Kenya Airways is truly the Pride of Africa. With a modern fleet of 33 aircrafts, including Boeing 777s, our global network reaches 57 destinations in Africa and around the world. At Kenya Airways, we believe our greatest assets is our people. When you join Kenya Airways, we provide an environment that enables each and every one of our employees to achieve full potential. We also provide you with training in all the systems and tools you require to perform. And best of all, we provide an environment that enables each and every one of our employees to achieve their full potential.
Job Description
Role Purpose Statement:
To provide excellent services to customers in terms of ticketing reservations and KQ product to generate sales and ensure customer satisfaction and loyalty.
Key Accountabilities/Responsibilities:
To do reservations & ticketing for all KQ clients to generate sales
Fare quotes to all KQ clients to provide the best applicable fares and generate sales
To recruit and handle existing and prospective frequent fliers to win and retain loyalty.
Printing and reconciling of sales returns to accounts for daily sales
To promote all KQ products to create awareness and generate sales
To promote direct telephone sales so as to reduce distribution costs and generate sales
Required Skills or Experience
Competencies:
Team Player
Customer focused
Good communication skills
Knowledge, Skills & Experience:
University graduate
IATA/UFTAA Diploma/basic airline
Fares and ticketing
How To Apply
Interested candidates are required to submit applications and curriculum vitae latest by 15th October, 2012:
The Country Manager
Kenya Airways, Silver Star tower
P. O. Box 2223
Accra, Ghana
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