Job Vacancy for Customer Relation Officer at TATA -

JOB SUMMARY
Company	TATA Africa Holdin...
Industry	Automotive
Category	Customer Serv...
Location	Accra
Job Status	Full-time
Salary	GH¢
Education	Diploma
Experience	1 years
Job Expires	19 Oct, 2011

Job Description

The position reports to: Workshop Manager:

1. Attending to customers
2. Maintain and update customer data
3. Attending to customer complaints and forwarding to appropriate Department
4. Ensuring customer satisfaction
5. Make a weekly trend analysis report
6. Follow upon old clients (customers)

Remuneration: The position come with attractive remuneration package commensurate with experience, accomplishment and expected performance and results.


Required Skills or Experience

1. Minimum: Diploma, HND or Degree in any of the social sciences
2. Minimum: One (1) year
3. Good inter-personal relation
4. Good sense of humour
5. Ability to comprehend customers issues and facilitate their concerns
6. Ability to solve problems and heal customers, who are dissatisfied
7. Computer literacy (word, excel)
8. Good communication skills (oral & written)

How To Apply

Applications with detailed CVs, one passport size photograph and two references and their full contacts should be sent to:

The HR/Admin Manager
TATA Africa Holdings (Ghana) Limited
P. O. Box GP 20290
Accra

Email: career@tataghana.com